Privacy Policy

At Holivents, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Details: Name, email, phone number, and address when you book services or contact us.
• Payment Information: Processed securely through trusted gateways. We do not store sensitive card or banking details.
• Website Usage Data: IP address, browser type, device information, and pages visited, to improve site performance

2. How We Use Your Information

• To process bookings and provide requested services.
• To customize travel or event packages to your needs.
• To send updates, promotions, or important notifications (with your consent).
• To analyze website usage and improve customer experience.

3. Data Sharing

• We share limited data with trusted third-party partners (e.g., hotels, travel vendors, payment processors) as necessary to complete your booking.
• We may disclose information if required by law or legal processes.
• We never sell your personal data to unauthorized parties.

4. Data Security

We implement strict measures such as encryption, firewalls, and access controls to protect your information. However, no online platform is 100% secure, and users are advised to exercise caution.

5. Cookies & Tracking

Our website may use cookies and analytics tools to personalize your browsing experience. You may disable cookies in your browser settings, though some features may not work properly.

6. Data Retention

We retain personal information only as long as necessary for legal, business, or service-related reasons. Once no longer required, it is securely deleted.

7. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Opt out of promotional emails anytime.
• Contact us directly for concerns regarding data handling.

8. Updates to Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with immediate effect.

By using Holivents, you agree to the practices outlined in this Privacy Policy.